← Shopify + Bland AI integrations

Analyze Call with Bland AI API on New Draft Order (Instant) from Shopify API

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New Draft Order (Instant) from the Shopify API
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Analyze Call with the Bland AI API
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Getting Started

This integration creates a workflow with a Shopify trigger and Bland AI action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Draft Order (Instant) trigger
    1. Connect your Shopify account
    2. Optional- Configure Metafield Namespaces
    3. Optional- Configure Private Metafield Namespaces
  3. Configure the Analyze Call action
    1. Connect your Bland AI account
    2. Select a Call ID
    3. Configure Goal
    4. Configure Questions
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each new draft order submitted to a store.
Version:0.0.4
Key:shopify_developer_app-new-draft-order

Shopify Overview

The Shopify Admin REST & GraphQL API unleashes a myriad of possibilities to automate and enhance online store operations. It provides programmatic access to Shopify functionalities, allowing users to manage products, customers, orders, and more. Leveraging the Shopify Admin API within Pipedream, developers can create custom workflows that automate repetitive tasks, sync data across platforms, and respond dynamically to events in Shopify.

This integration can be used as a custom app on your store, or for automating actions on behalf of merchants through your Shopify app.

Looking for integrating into the Shopify Partner API for your apps, themes or referrals? Check out our Shopify Partner API integration.

Trigger Code

import constants from "../common/constants.mjs";
import common from "../common/webhook-metafields.mjs";

export default {
  ...common,
  key: "shopify_developer_app-new-draft-order",
  name: "New Draft Order (Instant)",
  type: "source",
  description: "Emit new event for each new draft order submitted to a store.",
  version: "0.0.4",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getTopic() {
      return constants.EVENT_TOPIC.DRAFT_ORDERS_CREATE;
    },
    generateMeta(resource) {
      const ts = Date.parse(resource.created_at);
      return {
        id: resource.id,
        summary: `New Draft Order ${resource.id}.`,
        ts,
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ShopifyappappThis component uses the Shopify app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Metafield NamespacesmetafieldNamespacesstring[]

Array of namespaces for any metafields that should be included with each webhook. Metafield definitions can be found in your store's Settings -> Custom Data. Select a metafield to view its namespace under "Namespace and key". For example, if the value is custom.test_metafield, the namespace is custom.

Private Metafield NamespacesprivateMetafieldNamespacesstring[]

Array of namespaces for any private metafields that should be included with each webhook. Metafield definitions can be found in your store's Settings -> Custom Data. Select a metafield to view its namespace under "Namespace and key". For example, if the value is custom.test_metafield, the namespace is custom.

Trigger Authentication

Shopify uses API keys for authentication. When you connect your Shopify account, Pipedream securely stores the keys so you can easily authenticate to Shopify APIs in both code and no-code steps.

Get your Access Token

Create a custom app in Shopify to obtain your Admin API access token. See our detailed instructions here.

Enter your Admin API access token below, and save it in a secure location (we recommend using a password manager such as 1Password)

About Shopify

Shopify is a complete commerce platform that lets anyone start, manage, and grow a business. You can use Shopify to build an online store, manage sales, market to customers, and accept payments in digital and physical locations.

Action

Description:Analyzes an input call, extracting structured data and providing insights. [See the documentation](https://docs.bland.ai/api-v1/post/calls-id-analyze)
Version:0.0.1
Key:bland_ai-analyze-call

Bland AI Overview

The Bland AI API offers a suite of artificial intelligence services, which, when integrated with Pipedream, can automate tasks, analyze data, and enhance applications with machine learning capabilities. Through Pipedream's serverless platform, you can connect Bland AI with various apps to create custom workflows, process data, and respond to events in real time without managing infrastructure.

Action Code

import blandAi from "../../bland_ai.app.mjs";

export default {
  key: "bland_ai-analyze-call",
  name: "Analyze Call",
  description: "Analyzes an input call, extracting structured data and providing insights. [See the documentation](https://docs.bland.ai/api-v1/post/calls-id-analyze)",
  version: "0.0.1",
  type: "action",
  props: {
    blandAi,
    callId: {
      propDefinition: [
        blandAi,
        "callId",
      ],
    },
    goal: {
      propDefinition: [
        blandAi,
        "goal",
      ],
    },
    questions: {
      propDefinition: [
        blandAi,
        "questions",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.blandAi.analyzeCall({
      $,
      callId: this.callId,
      data: {
        goal: this.goal,
        questions: this.questions?.map?.((str) => typeof str === "string"
          ? JSON.parse(str)
          : str),
      },
    });
    $.export("$summary", "Call analyzed successfully");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Bland AIblandAiappThis component uses the Bland AI app.
Call IDcallIdstringSelect a value from the drop down menu.
Goalgoalstring

This is the overall purpose of the call. Provides context for the analysis to guide how the questions/transcripts are interpreted.

Questionsquestionsstring[]

An array of questions to be analyzed for the call. Each question should be an array with two elements: the question text and the expected answer type. Examples: ["Who answered the call?", "human or voicemail"], ["Positive feedback about the product: ", "string"]

Action Authentication

Bland AI uses API keys for authentication. When you connect your Bland AI account, Pipedream securely stores the keys so you can easily authenticate to Bland AI APIs in both code and no-code steps.

About Bland AI

Send or receive millions of phone calls per day, using programmable voice agents that sound and feel human.

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