Shippo

We help #eCommerce merchants grow by empowering them with the #1 shipping solution tool needed to save time and money.

Integrate the Shippo API with the Zendesk API

Setup the Shippo API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Shippo and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Shippo

The Shippo API lets you streamline and automate a wide range of shipping tasks from creating labels to tracking packages. With Pipedream, you can connect Shippo to various other services and trigger actions based on shipment statuses, rates, and other shipping events. Automate notifications, sync tracking data with customer databases, or kick off custom logistics workflows.

Connect Shippo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shippotoken: {
      type: "app",
      app: "shippotoken",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.goshippo.com/shipments/`,
      headers: {
        "Authorization": `ShippoToken ${this.shippotoken.$auth.api_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})