Integrate the Sentry API with the Zendesk API

Setup the Sentry API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Sentry and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Sentry with Zendesk#

Create Ticket with Zendesk API on New Issue Event (Instant) from Sentry API

Sentry + Zendesk

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Delete Ticket with Zendesk API on New Issue Event (Instant) from Sentry API

Sentry + Zendesk

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List Issue Events with Sentry API on New Ticket (Instant) from Zendesk API

Zendesk + Sentry

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List Issue Events with Sentry API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Sentry

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List Issue Events with Sentry API on Ticket Closed (Instant) from Zendesk API

Zendesk + Sentry

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Popular Sentry and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Issue Event (Instant) from the Sentry API

Emit new events for issues that have been created or updated.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Sentry and Zendesk Actions#

List Issue Events with the Sentry API

Return a list of events bound to an issue. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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List Project Events. with the Sentry API

Return a list of events bound to a project. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Project Issues. with the Sentry API

Return a list of issues bound to a project. See the docs here

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Overview of Sentry#

The Sentry API on Pipedream allows you to automate error tracking and responses in your applications. Sentry's robust issue tracking and release monitoring align with Pipedream's ability to craft custom workflows, enabling developers to connect error alerts to a plethora of other services for notifications, analysis, task management, and more. With Sentry's detailed diagnostic data, these workflows can help reduce downtime by triggering quick actions upon issue detection.

Connect Sentry#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sentry: {
      type: "app",
      app: "sentry",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://sentry.io/api/0/`,
      headers: {
        Authorization: `Bearer ${this.sentry.$auth.auth_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})