Integrate the SendX API with the Zendesk API

Setup the SendX API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SendX and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect SendX with Zendesk#

Add Tag to Contact with SendX API on New Ticket (Instant) from Zendesk API

Zendesk + SendX

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Add Tag to Contact with SendX API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + SendX

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Add Tag to Contact with SendX API on Ticket Closed (Instant) from Zendesk API

Zendesk + SendX

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Add Tag to Contact with SendX API on Ticket Pending (Instant) from Zendesk API

Zendesk + SendX

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Add Tag to Contact with SendX API on Ticket Solved (Instant) from Zendesk API

Zendesk + SendX

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Popular SendX and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular SendX and Zendesk Actions#

Add Tag to Contact with the SendX API

Associates a user-provided tag with a specified contact in SendX. This action requires the contact's identification detail and the tag.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create or Update Contact with the SendX API

Creates a new contact or updates an existing one with user-provided data. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Remove Tag from Contact with the SendX API

De-associates a user-provided tag from a given contact in SendX.

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Overview of SendX#

The SendX API offers a toolbox for email marketing automation, allowing developers to integrate SendX's capabilities into Pipedream workflows seamlessly. On Pipedream, you can harness this API to trigger actions based on various conditions, synchronize data across platforms, automate email campaigns, and personalize interactions with your subscribers. The power of Pipedream lies in its ability to connect the dots between SendX and numerous other apps, creating a cohesive automation ecosystem.

Connect SendX#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendx: {
      type: "app",
      app: "sendx",
    }
  },
  async run({steps, $}) {
    const data = {         
     "email": "john.doe@gmail.com",         
     "firstName": "John",         
      "lastName": "Doe",         
      "birthday": "1989-03-03",         
    }
    return await axios($, {
      method: "post",
      url: `https://app.sendx.io/api/v1/contact/identify`,
      headers: {
        "api_key": `${this.sendx.$auth.api_key}`,
      },
      params: {
        team_id: `${this.sendx.$auth.team_id}`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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