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Salesforce ACTION

List Case Comments

List the comments on a Salesforce case, newest first. Use this for the case's comment thread only - use List Case Feed Items for the full activity trail (status changes, logged calls, emails) or List Email Messages for emails on the case. Find the case ID with List Cases first. For example, case ID 5005g00001ABCDeAAI with Limit 20 returns that case's twenty most recent comments. See the documentation
  • Action
  • Read only
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Salesforce account once, then configure and run List Case Comments from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "salesforce_rest_api-list-case-comments",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    salesforce_rest_api: { authProvisionId: "apn_xxxxxxx" },
    caseId: "Case ID",
    fields: ["Fields"],
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

List Case Comments inputs
Property Type Description
caseId Case ID string
The ID of the case to retrieve comments for (15- or 18-character Salesforce ID, e.g. 5005g00001ABCDeAAI). Use the List Cases action to retrieve case IDs.
Required Dynamic
fields Fields string[]
The CaseComment fields to return. Defaults to every field on the object. Id is always returned.
Optional Dynamic
limit Limit integer
The maximum number of comments to return. Valid values are integers from 1 through 1000. Omit to return every comment Salesforce sends in one batch.
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
salesforce_rest_api-list-case-comments
Version
0.1.3
App
Salesforce
Authentication
OAuth
Read-only
Yes
Destructive
No
Open world
Yes