Integrate the Rockset API with the Zendesk API

Setup the Rockset API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Rockset and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Rockset with Zendesk#

Add Documents with Rockset API on New Ticket (Instant) from Zendesk API

Zendesk + Rockset

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Add Documents with Rockset API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Rockset

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Add Documents with Rockset API on Ticket Closed (Instant) from Zendesk API

Zendesk + Rockset

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Add Documents with Rockset API on Ticket Pended (Instant) from Zendesk API

Zendesk + Rockset

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Add Documents with Rockset API on Ticket Solved (Instant) from Zendesk API

Zendesk + Rockset

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Popular Rockset and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Rockset and Zendesk Actions#

Add Documents with the Rockset API

Add documents to a collection in Rockset. Learn more at https://docs.rockset.com/rest/#adddocuments.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create API Key with the Rockset API

Create a new API key for the authenticated user.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Integration with the Rockset API

Create a new integration with Rockset. Learn more at https://docs.rockset.com/rest/#createintegration

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Overview of Rockset#

Rockset is a real-time indexing database service designed for low-latency, high-concurrency analytics. With the Rockset API, you can query your datasets, create and manage collections, and integrate with event streams for real-time analytics. Using Pipedream's serverless platform, you can automate workflows that react to database events, sync data across services, or trigger actions based on analytical insights.

Connect Rockset#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    rockset: {
      type: "app",
      app: "rockset",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.rs2.usw2.rockset.com/v1/orgs/self/users/self`,
      headers: {
        "Authorization": `ApiKey ${this.rockset.$auth.apikey}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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