Integrate the Rise API with the Zendesk API

Setup the Rise API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Rise and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Rise with Zendesk#

Create Invitation with Rise API on New Ticket (Instant) from Zendesk API

Zendesk + Rise

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Create Invitation with Rise API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Rise

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Create Invitation with Rise API on Ticket Closed (Instant) from Zendesk API

Zendesk + Rise

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Create Invitation with Rise API on Ticket Pended (Instant) from Zendesk API

Zendesk + Rise

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Create Invitation with Rise API on Ticket Solved (Instant) from Zendesk API

Zendesk + Rise

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Popular Rise and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Rise and Zendesk Actions#

Create Invitation with the Rise API

Creates a invitation. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Find Invitations with the Rise API

Find a list of invitations. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Find Users with the Rise API

Find a list of users. See docs here

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Overview of Rise#

The Rise API empowers users to automate and integrate their learning management system workflows with ease. With this API, you can manipulate course data, track user progress, and manage enrollments without manual intervention. Imagine the possibilities when you connect Rise to your HR system, Customer Support platform, or Content Management System. Streamline onboarding, keep tabs on employee training, and ensure compliance requirements are met seamlessly.

Connect Rise#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    rise: {
      type: "app",
      app: "rise",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.rise.com/users`,
      headers: {
        Authorization: `Bearer ${this.rise.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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