What do you want to automate
with Retently and WhatsApp Business?
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Popular Ways to Connect Retently with WhatsApp Business#
Popular Retently and WhatsApp Business Triggers#
Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.
Popular Retently and WhatsApp Business Actions#
Overview of Retently#
The Retently API offers a robust set of features for gathering and leveraging customer feedback. With it, you can automate the collection of NPS scores, follow up on customer surveys, and integrate customer sentiment data into other business tools. Pipedream makes these interactions smooth by triggering workflows from Retently events or sending data back to Retently, enabling you to synchronize your customer feedback with the rest of your tech stack effortlessly.
Connect Retently#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
retently: {
type: "app",
app: "retently",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.retently.com/api/v2/nps/customers`,
headers: {
"Authorization": `api_key=${this.retently.$auth.api_key}`,
},
})
},
})
Overview of WhatsApp Business#
The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.
Connect WhatsApp Business#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
whatsapp_business: {
type: "app",
app: "whatsapp_business",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.facebook.com/v15.0/${this.whatsapp_business.$auth.business_account_id}/phone_numbers`,
headers: {
Authorization: `Bearer ${this.whatsapp_business.$auth.permanent_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies