Retently

Send a Net Promoter Score® survey to your clients and start gathering, analyzing and acting on the received customer feedback.

Integrate the Retently API with the Microsoft Teams API

Setup the Retently API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Retently and Microsoft Teams remarkably fast. Free for developers.

Add Tags to Response with Retently API on New Channel from Microsoft Teams API
Microsoft Teams + Retently
 
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Add Tags to Response with Retently API on New Channel Message from Microsoft Teams API
Microsoft Teams + Retently
 
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Add Tags to Response with Retently API on New Chat from Microsoft Teams API
Microsoft Teams + Retently
 
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Add Tags to Response with Retently API on New Chat Message from Microsoft Teams API
Microsoft Teams + Retently
 
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Add Tags to Response with Retently API on New Team from Microsoft Teams API
Microsoft Teams + Retently
 
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New Customer Added from the Retently API

Emit new event when a new customer is added.

 
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New Survey Response from the Retently API

Emit new event when a new survey response is received.

 
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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

 
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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

 
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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

 
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Add Tags to Response with the Retently API

Adds tags to a response. See the documentation

 
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Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

 
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Create Customer with the Retently API

Creates a new customer. See the documentation

 
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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

 
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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

 
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Overview of Retently

The Retently API offers a robust set of features for gathering and leveraging customer feedback. With it, you can automate the collection of NPS scores, follow up on customer surveys, and integrate customer sentiment data into other business tools. Pipedream makes these interactions smooth by triggering workflows from Retently events or sending data back to Retently, enabling you to synchronize your customer feedback with the rest of your tech stack effortlessly.

Connect Retently

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    retently: {
      type: "app",
      app: "retently",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.retently.com/api/v2/nps/customers`,
      headers: {
        "Authorization": `api_key=${this.retently.$auth.api_key}`,
      },
    })
  },
})

Overview of Microsoft Teams

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})