What do you want to automate
with Redmine and Help Scout?

Setup the Redmine API trigger to run a workflow which integrates with the Help Scout API. Pipedream's integration platform allows you to integrate Redmine and Help Scout remarkably fast. Free for developers.

Overview of Redmine#

The Redmine API allows for integration with the Redmine project management tool, enabling the automation of tasks like issue tracking, project management, and time tracking. Using Pipedream, you can create workflows that trigger on specific Redmine events or perform actions in Redmine based on triggers from other apps. By harnessing the Redmine API on Pipedream, you can connect Redmine with a multitude of other apps and services to streamline your project management processes.

Connect Redmine#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    redmine: {
      type: "app",
      app: "redmine",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.redmine.$auth.hostname}/my/account.json`,
      headers: {
        "Content-Type": `application/json`,
        "X-Redmine-API-Key": `${this.redmine.$auth.api_key}`,
      },
    })
  },
})

Overview of Help Scout#

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

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What do you want to automatewith Redmine and Help Scout?

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Popular Ways to Connect Redmine with Help Scout#