What do you want to automate
with Range and Freshdesk?
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Popular Ways to Connect Range with Freshdesk#
Popular Range and Freshdesk Triggers#
Emit new event when a new check-in by teammate is created. See the docs
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Popular Range and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Range#
The Range API provides a platform for managing print shop operations, including job status tracking, quoting, invoicing, and scheduling. Leveraging Pipedream, users can automate workflows between Range and other apps, creating a seamless integration that boosts productivity. Whether it's syncing order details with a CRM, triggering notifications based on job status updates, or automating invoice creation, Pipedream acts as a conduit for connecting Range's print shop management capabilities with a myriad of other services.
Connect Range#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
range: {
type: "app",
app: "range",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.range.co/v1/users/auth-user`,
headers: {
Authorization: `Bearer ${this.range.$auth.oauth_access_token}`,
"X-Range-App-ID": `AA0BFrfWOpGg8rTpgQAB`,
"X-Range-Client": `pipedream/1`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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