QStash is an HTTP based messaging and scheduling solution for the serverless and edge runtimes.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
QStash API offers a secure, scalable, and simple way to manage message queues and defer tasks. Using this API, you can enqueue messages, schedule tasks to run after a delay, and ensure that tasks are executed exactly once, leveraging the power of serverless architecture. With Pipedream's ability to connect to a multitude of services, you can build complex workflows that trigger actions in other apps based on events in QStash, allowing you to automate cross-application business processes with ease.
import { axios } from '@pipedream/platform';
export default defineComponent({
props: {
qstash: {
type: "app",
app: "qstash",
},
callback_url: {
type: "string",
label: "Callback URL",
description: "A URL that will be called by QStash with the body given",
},
delay: {
type: "string",
label: "Delay",
default: 0,
description: "Delay the HTTP request to the callback URL (seconds)"
}
},
async run({steps, $}) {
return axios($, {
url: `https://qstash.upstash.io/v1/publish/${this.callback_url}`,
method: 'POST',
headers: {
'Authorization': `Bearer ${this.qstash.auth.qstash_token}`,
'Upstash-Delay': `${this.qstash.delay}s`
},
data: {
hello: 'world'
}
});
}
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})