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with PractiTest and Zoho Desk?

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Add Ticket Attachment with Zoho Desk API on Issue Created from PractiTest API
PractiTest + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on Test Created from PractiTest API
PractiTest + Zoho Desk
 
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Add Ticket Comment with Zoho Desk API on Issue Created from PractiTest API
PractiTest + Zoho Desk
 
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Add Ticket Comment with Zoho Desk API on Test Created from PractiTest API
PractiTest + Zoho Desk
 
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Create Account with Zoho Desk API on Issue Created from PractiTest API
PractiTest + Zoho Desk
 
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Issue Created from the PractiTest API

Emit new event for each new issue See docs here

 
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Test Created from the PractiTest API

Emit new event for each new test See docs here

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

 
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Create Requirement with the PractiTest API

Create a requirement See docs here

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Create Run with the PractiTest API

Create a run See docs here

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Integrate the PractiTest API with the Zoho Desk API
Setup the PractiTest API trigger to run a workflow which integrates with the Zoho Desk API. Pipedream's integration platform allows you to integrate PractiTest and Zoho Desk remarkably fast. Free for developers.

Overview of PractiTest

PractiTest is a test management tool that facilitates the organization, tracking, and planning of software testing processes by integrating with Pipedream's automation capabilities. With the PractiTest API, you're able to manipulate test cases, sets, runs, and report on results programmatically. This powerful combination opens the door to automated workflows that enhance testing processes, improve bug tracking, and provide real-time feedback to your team.

Connect PractiTest

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    practitest: {
      type: "app",
      app: "practitest",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.practitest.com/api/v2/users.json`,
      auth: {
        username: `any`,
        password: `${this.practitest.$auth.api_token}`,
      },
    })
  },
})

Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo