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with Pocket and Freshdesk?
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Popular Pocket and Freshdesk Triggers#
Popular Pocket and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Save articles, videos, images and URLs to your Pocket list. See docs here
Overview of Pocket#
Pocket's API on Pipedream allows for the automation of content curation workflows. Users can add, retrieve, and organize articles, videos, or other content they want to view later. By leveraging the API, you can create systems for tagging and sorting saved items, integrating them with other services for further processing or sharing. This could be useful for content creators, researchers, or anyone needing to manage a large influx of information efficiently.
Connect Pocket#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pocket: {
type: "app",
app: "pocket",
}
},
async run({steps, $}) {
const pocketReq = {
method: "post",
url: "/v3/get",
data: {
count: 10,
access_token: this.pocket.$auth.oauth_access_token,
},
}
// proxy pocket request
return await axios($, {
url: "https://enkogw2a5epb176.m.pipedream.net",
params: {
http_respond: 1,
},
data: pocketReq,
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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