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with Plain and Rocket Chat?

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Add Customer to Group with Plain API on New Channel Created from Rocket Chat API
Rocket Chat + Plain
 
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Add Customer to Group with Plain API on New Message in Public Channel from Rocket Chat API
Rocket Chat + Plain
 
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Add Customer to Group with Plain API on New User Created from Rocket Chat API
Rocket Chat + Plain
 
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Create Channel with Rocket Chat API on Customer Created from Plain API
Plain + Rocket Chat
 
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Create Channel with Rocket Chat API on Customer Deleted from Plain API
Plain + Rocket Chat
 
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New Channel Created from the Rocket Chat API

Emit new event when a new channel is created in RocketChat.

 
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New Message in Public Channel from the Rocket Chat API

Emit new event when a new message is posted to a specific public channel.

 
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Customer Created from the Plain API

Emit new event when a customer is created.

 
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New User Created from the Rocket Chat API

Emit new event when a new user is created in RocketChat.

 
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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

 
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Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

 
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Create Channel with the Rocket Chat API

Creates a new channel. See the documentation

 
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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

 
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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

 
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Send Direct Message with the Rocket Chat API

Sends a new direct message to a specific user. See the documentation

 
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Integrate the Plain API with the Rocket Chat API
Setup the Plain API trigger to run a workflow which integrates with the Rocket Chat API. Pipedream's integration platform allows you to integrate Plain and Rocket Chat remarkably fast. Free for developers.

Overview of Plain

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Rocket Chat

Rocket Chat is a customizable and open-source team chat platform that's a popular alternative for team communication. With its API, you can automate a variety of tasks, such as sending messages, creating channels, managing users, and integrating with various services for a seamless workflow. Leveraging Pipedream's capabilities, you can use Rocket Chat API to create intricate workflows and connect them with other apps to streamline communication, trigger actions based on messages, and synchronize data across platforms.

Connect Rocket Chat

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    rocket_chat: {
      type: "app",
      app: "rocket_chat",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.rocket_chat.$auth.domain}/api/v1/me`,
      headers: {
        "X-Auth-Token": `${this.rocket_chat.$auth["X-Auth-Token"]}`,
        "X-User-Id": `${this.rocket_chat.$auth["X-User-Id"]}`,
      },
      params: {
        userId: `${this.rocket_chat.$auth["X-User-Id"]}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo