with Plain and Plivo?
The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plain: {
type: "app",
app: "plain",
}
},
async run({steps, $}) {
const data = {
"query": `query Workspace {
workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
id
publicName
}
}`,
}
return await axios($, {
method: "post",
url: `https://core-api.uk.plain.com/graphql/v1`,
headers: {
Authorization: `Bearer ${this.plain.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
The Plivo API taps into the power of cloud communication, allowing you to programmatically send SMS messages, make voice calls, and manage user verifications among other telephony functions. With Pipedream's serverless platform, you can easily integrate Plivo into workflows that automate these communication tasks, react to incoming messages or calls, and connect with numerous other apps for comprehensive automation solutions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plivo: {
type: "app",
app: "plivo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.plivo.com/v1/Account/${this.plivo.$auth.auth_id}/Message/`,
auth: {
username: `${this.plivo.$auth.auth_id}`,
password: `${this.plivo.$auth.auth_token}`,
},
})
},
})