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Popular Plain and Gladia Actions#
Sends audio to Gladia for transcription and optional translation. See the documentation
Creates or updates customer with customer details. See the documentation
Overview of Plain#
The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.
Connect Plain#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plain: {
type: "app",
app: "plain",
}
},
async run({steps, $}) {
const data = {
"query": `query Workspace {
workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
id
publicName
}
}`,
}
return await axios($, {
method: "post",
url: `https://core-api.uk.plain.com/graphql/v1`,
headers: {
Authorization: `Bearer ${this.plain.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Overview of Gladia#
The Gladia API offers a suite of AI-powered capabilities, including image recognition, text analysis, and language processing. With its integration on Pipedream, you can build serverless workflows to automate tasks like content moderation, data enrichment, and real-time translations. Leverage Gladia's AI functions within Pipedream to create powerful, event-driven workflows that respond to various triggers such as webhooks, schedules, or app events.
Connect Gladia#
import { axios } from "@pipedream/platform"
import FormData from 'form-data';
const form = new FormData();
form.append('audio_url', 'http://files.gladia.io/example/audio-transcription/split_infinity.wav');
form.append('toggle_diarization', 'true');
export default defineComponent({
props: {
gladia: {
type: "app",
app: "gladia",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://api.gladia.io/audio/text/audio-transcription/`,
headers: {
...form.getHeaders(),
"x-gladia-key": `${this.gladia.$auth.api_key}`,
},
data: form
})
},
})
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