Integrate the Plain API with the Delay API

Setup the Plain API trigger to run a workflow which integrates with the Delay API. Pipedream's integration platform allows you to integrate Plain and Delay remarkably fast. Free for developers.

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Popular Ways to Connect Plain with Delay#

Delay Workflow with Delay API on Customer Created from Plain API

Plain + Delay

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Delay Workflow with Delay API on Customer Deleted from Plain API

Plain + Delay

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Delay Workflow with Delay API on Customer Updated from Plain API

Plain + Delay

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Delay Workflow with Delay API on Email Received from Plain API

Plain + Delay

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Delay Workflow with Delay API on Email Sent from Plain API

Plain + Delay

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Popular Plain and Delay Triggers#

Customer Created from the Plain API

Emit new event when a customer is created.

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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

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Customer Updated from the Plain API

Emit new event when a customer is updated.

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Email Received from the Plain API

Emit new event when an email is received.

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Email Sent from the Plain API

Emit new event when an email is sent.

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Popular Plain and Delay Actions#

Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

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Delay Workflow with the Delay API

Delay the execution of your workflow for a specific amount of time (does not count against your compute time).

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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

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Upsert Customer with the Plain API

Creates or updates customer with customer details. See the documentation

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Overview of Plain#

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Delay#

The Delay API in Pipedream is a built-in function that allows you to pause a workflow for a specified amount of time. This can be incredibly useful when you need to stagger API calls to avoid rate limits, wait for an external process to complete, or simply introduce a delay between actions in a sequence. With precision up to milliseconds, the Delay API provides a simple yet powerful tool for managing timing in automation workflows.

Connect Delay#

export default defineComponent({
  async run({steps, $}) {
    // Specify the amount of time to delay your workflow in milliseconds
    return $.flow.delay(5000)
  },
})

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