PagerDuty

Real-Time Operations and Incident Response

Integrate the PagerDuty API with the Slack API

Setup the PagerDuty API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate PagerDuty and Slack remarkably fast. Free for developers.

Acknowledge Incident with PagerDuty API on New Message In Channels from Slack API
Slack + PagerDuty
 
Try it
Find Oncall User with PagerDuty API on New Message In Channels from Slack API
Slack + PagerDuty
 
Try it
Resolve Incident with PagerDuty API on New Message In Channels from Slack API
Slack + PagerDuty
 
Try it
Trigger Incident with PagerDuty API on New Message In Channels from Slack API
Slack + PagerDuty
 
Try it
Send Message to a Public Channel with Slack API on New On-Call Rotation from PagerDuty API
PagerDuty + Slack
 
Try it
New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

 
Try it
New On-Call Rotation from the PagerDuty API

Emit new event each time a new user rotates onto an on-call rotation

 
Try it
New or Updated Incident from the PagerDuty API

Emit new event each time an incident is created or updated

 
Try it
New Direct Message (Instant) from the Slack API

Emit new event when a message was posted in a direct message channel

 
Try it
New Interaction Events from the Slack API

Emit new events on new Slack interactivity events sourced from Block Kit interactive elements, Slash commands, or Shortcuts.

 
Try it
Acknowledge Incident with the PagerDuty API

Acknowledge an incident. See the docs here

 
Try it
Find Oncall User with the PagerDuty API

Find the user on call for a specific schedule. See the docs here

 
Try it
Send Message to a Public Channel with the Slack API

Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

 
Try it
Send Message to a Private Channel with the Slack API

Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

 
Try it
Send a Direct Message with the Slack API

Send a direct message to a single user. See postMessage or scheduleMessage docs here

 
Try it

Overview of PagerDuty

PagerDuty's APIs allow you to integrate the powerful incident response
capabilities of PagerDuty with your own custom applications. With PagerDuty's
APIs, you can build applications to optimize your incident response process,
collaborate with teams more effectively, and analyze data from your incident
response process. Here are some examples of what you can do with PagerDuty's
APIs:

  • Create and manage automated incident response workflows
  • Automatically trigger actions based on incident response events
  • Enable communication between PagerDuty and other third party applications
  • Pull data from your previous incident response processes to identify best
    practices
  • Create custom reporting tools and insights into incident response processes
  • Monitor multiple teams and services at once

Connect PagerDuty

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pagerduty: {
      type: "app",
      app: "pagerduty",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.pagerduty.com/users/me`,
      headers: {
        Authorization: `Bearer ${this.pagerduty.$auth.oauth_access_token}`,
        "Accept": `application/vnd.pagerduty+json;version=2`,
      },
    })
  },
})

Overview of Slack

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. When you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions, or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It just makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

Here are some examples of automations you can build with Pipedream on Slack:

  • Automate posting updates to your team channel
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • Build a custom dashboard to track your team's progress
  • Create a bot to handle scheduling and meeting requests
  • And much more!

Should I use the Slack or Slack Bot app on Pipedream?

The Slack app is the easiest and most convienent option to get started. It installs the official Pipedream bot into your Slack workspace with just a few clicks.

However, if you'd like to use your own bot registered with the Slack API, you can use the Slack Bot app instead.

The Slack Bot requires a bot token to allow your Pipedream workflows to authenticate as your bot. The extra set up steps allow you to list your custom bot on the Slack Marketplace, or install the bot on other workspaces as your bot's name instead of as Pipedream.

Getting Started

You can install the Pipedream Slack app in the Accounts section of your account, or directly in a workflow

Accounts

  1. Visit https://pipedream.com/accounts.
  2. Click on the Click Here To Connect An App button in the top-right.
  3. Search for "Slack" among the list of apps, and select it.
  4. This will open a new window asking you to allow Pipedream access to your Slack workspace. Choose the right workspace where you'd like to install the app, then click Allow.
  5. That's it! You can now use this Slack account in any actions, or link it to any code step.

Within a workflow

  1. Create a new workflow.
  2. Select your trigger (HTTP, Cron, etc.).
  3. Click on the + button below the trigger step, and search for "Slack".
  4. Select the Send a Message action.
  5. Click the Connect Account button near the top of the step. This will prompt you to select any existing Slack accounts you've previously authenticated with Pipedream, or you can select a New account. Clicking New opens a new window asking you to allow Pipedream access to your Slack workspace. Choose the right workspace where you'd like to install the app, then click Allow.
  6. That's it! You can now connect to the Slack API using any of the Slack actions within a Pipedream workflow.

Troubleshooting

Please reach out to the Pipedream team with any technical issues or questions about the Slack integration. We're happy to help!

Connect Slack

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack.
Run a Pipedream workflow on PagerDuty on-call rotations
Run a Pipedream workflow on PagerDuty on-call rotations
Run common workflows, or any Node.js code you'd like, each time a new user rotates onto an on-call schedule.

Community Posts

Airtable Webhooks with Slack + Pipedream
Airtable Webhooks with Slack + Pipedream
We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.