with Nicereply and Respond.io?
The Nicereply API enables the integration of customer satisfaction data into various business workflows. With its API, you can automate the collection of customer feedback, analyze customer sentiment, track agent performance, and generate actionable insights. Leveraging Pipedream’s capabilities, you can create powerful automations that respond to Nicereply events, synchronize data across platforms, and trigger actions in other applications, enriching CRM data or streamlining support workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
nicereply: {
type: "app",
app: "nicereply",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.nicereply.com/v1/users`,
headers: {
"Accept": `application/json`,
},
auth: {
username: ``,
password: `${this.nicereply.$auth.private_key}`,
},
})
},
})
The Respond.io API provides a gateway to interact with a platform designed for business messaging, allowing for automation of conversations, contact management, and message dispatch across various channels like SMS, WhatsApp, and Facebook Messenger. In Pipedream, you can construct workflows that leverage these capabilities to sync with other services, trigger actions based on received messages, or even conduct analytics over message data. This harnesses the power of serverless execution to simplify and enhance customer communication strategies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
respond_io: {
type: "app",
app: "respond_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.respond.io/v2/space/user`,
headers: {
Authorization: `Bearer ${this.respond_io.$auth.access_token}`,
"Content-Type": `application/json`,
},
})
},
})