Nicereply

Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.

Integrate the Nicereply API with the Data Stores API

Setup the Nicereply API trigger to run a workflow which integrates with the Data Stores API. Pipedream's integration platform allows you to integrate Nicereply and Data Stores remarkably fast. Free for developers.

Add or update a single record with Data Stores API on New CES Rating from Nicereply API
Nicereply + Data Stores
 
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Add or update a single record with Data Stores API on New CSAT Rating from Nicereply API
Nicereply + Data Stores
 
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Add or update a single record with Data Stores API on New Customer Rating from Nicereply API
Nicereply + Data Stores
 
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Add or update a single record with Data Stores API on New NPS Rating from Nicereply API
Nicereply + Data Stores
 
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Add or update a single record with Data Stores API on New Survey Rating from Nicereply API
Nicereply + Data Stores
 
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New CES Rating from the Nicereply API

Emit new event on each new CES rating.

 
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New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

 
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New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

 
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New NPS Rating from the Nicereply API

Emit new event on each new NPS rating.

 
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New Survey Rating from the Nicereply API

Emit new event on each new survey rating.

 
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Add or update a single record with the Data Stores API

Add or update a single record in your Pipedream Data Store.

 
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Add or update multiple records with the Data Stores API

Add or update multiple records to your Pipedream Data Store.

 
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Append to record with the Data Stores API

Append to a record in your data store Pipedream Data Store. If the record does not exist, a new record will be created in an array format.

 
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Check for existence of key with the Data Stores API

Check if a key exists in your Pipedream Data Store or create one if it doesn't exist.

 
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Delete a single record with the Data Stores API

Delete a single record in your Pipedream Data Store.

 
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Overview of Nicereply

With Nicereply API, you can create powerful customer feedback solutions and
measure customer satisfaction scores in different ways.

Whether you're a developer, marketer, customer service agent, or product
manager, the Nicereply API makes it easy to set up and manage your customer
feedback solutions.

Here are some examples of what you can do with Nicereply API:

  • Automatically send surveys to customers and collect customer feedback.
  • Display customer satisfaction scores in various ways for different teams.
  • Track customer support metrics and trends over time.
  • Generate reports on customer satisfaction and support efficiency.
  • Integrate with third-party applications to extend your customer feedback
    solutions.
  • Design custom interaction forms and data fields.
  • Automate customer follow-ups and notifications.
  • Monitor customer sentiment across multiple channels.

Connect Nicereply

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of Data Stores

With the Data Stores API, you can build applications that:

  • Store data for later retrieval
  • Retrieve data from a store
  • Update data in a store
  • Delete data from a store

Connect Data Stores

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export default defineComponent({
  props: {
    myDataStore: {
      type: "data_store",
    },
  },
  async run({ steps, $ }) {
    await this.myDataStore.set("key_here","Any serializable JSON as the value")
    return await this.myDataStore.get("key_here")
  },
})