Integrate the Mux API with the Zendesk API

Setup the Mux API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mux and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Mux with Zendesk#

Create Asset Track with Mux API on New Ticket (Instant) from Zendesk API

Zendesk + Mux

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Create Asset Track with Mux API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mux

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Create Asset Track with Mux API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mux

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Create Asset Track with Mux API on Ticket Pending (Instant) from Zendesk API

Zendesk + Mux

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Create Asset Track with Mux API on Ticket Solved (Instant) from Zendesk API

Zendesk + Mux

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Popular Mux and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Live Stream Active from the Mux API

Emit new event when a live-stream is set to active status.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Video Asset Ready from the Mux API

Emit new event when a video asset is set to ready status.

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Popular Mux and Zendesk Actions#

Create Asset with the Mux API

Create a new asset with a track. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Asset Track with the Mux API

Adds an asset track (for example, subtitles) to an asset. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Asset with the Mux API

Retrieves an asset. See the documentation

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Overview of Mux#

Mux is a powerful API that simplifies the process of working with video and audio data. By leveraging Mux on Pipedream, you unlock the potential to automate video and audio streaming workflows, analyze media performance, and integrate seamlessly with other services to enrich your media content strategy. With Mux's ability to manage video assets, including uploading, encoding, and delivering content across devices, combined with Pipedream's serverless execution model, you can create dynamic, scalable, and highly customized media operations.

Connect Mux#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mux: {
      type: "app",
      app: "mux",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.mux.com/video/v1/assets`,
      headers: {
        "Content-Type": `application/json`,
      },
      auth: {
        username: `${this.mux.$auth.access_key}`,
        password: `${this.mux.$auth.secret_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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