Integrate the Mojo Helpdesk API with the Snowflake API

Setup the Mojo Helpdesk API trigger to run a workflow which integrates with the Snowflake API. Pipedream's integration platform allows you to integrate Mojo Helpdesk and Snowflake remarkably fast. Free for developers.

Popular Ways to Connect Mojo Helpdesk with Snowflake#

Create Ticket with Mojo Helpdesk API on New Row from Snowflake API

Snowflake + Mojo Helpdesk

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Create User with Mojo Helpdesk API on New Row from Snowflake API

Snowflake + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on New Query Results from Snowflake API

Snowflake + Mojo Helpdesk

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Create User with Mojo Helpdesk API on New Query Results from Snowflake API

Snowflake + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on Failed Task in Schema from Snowflake API

Snowflake + Mojo Helpdesk

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Popular Mojo Helpdesk and Snowflake Triggers#

New Row from the Snowflake API

Emit new event when a row is added to a table

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New Query Results from the Snowflake API

Run a SQL query on a schedule, triggering a workflow for each row of results

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New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

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Failed Task in Schema from the Snowflake API

Emit new events when a task fails in a database schema

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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

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Popular Mojo Helpdesk and Snowflake Actions#

Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

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Insert Multiple Rows with the Snowflake API

Insert multiple rows into a table

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Insert Single Row with the Snowflake API

Insert a row into a table

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Overview of Mojo Helpdesk#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

Overview of Snowflake#

Snowflake offers a cloud database and related tools to help developers create robust, secure, and scalable data warehouses. See Snowflake's Key Concepts & Architecture.

Getting Started

1. Create a user, role and warehouse in Snowflake

Snowflake recommends you create a new user, role, and warehouse when you integrate a third-party tool like Pipedream. This way, you can control permissions via the user / role, and separate Pipedream compute and costs with the warehouse. You can do this directly in the Snowflake UI.

We recommend you create a read-only account if you only need to query Snowflake. If you need to insert data into Snowflake, add permissions on the appropriate objects after you create your user.

2. Enter those details in Pipedream

Visit https://pipedream.com/accounts. Click the button to Connect an App. Enter the required Snowflake account data.

You'll only need to connect your account once in Pipedream. You can connect this account to multiple workflows to run queries against Snowflake, insert data, and more.

3. Build your first workflow

Visit https://pipedream.com/new to build your first workflow. Pipedream workflows let you connect Snowflake with 1,000+ other apps. You can trigger workflows on Snowflake queries, sending results to Slack, Google Sheets, or any app that exposes an API. Or you can accept data from another app, transform it with Python, Node.js, Go or Bash code, and insert it into Snowflake.

Learn more at Pipedream University.

Connect Snowflake#

import { promisify } from 'util'
import snowflake from 'snowflake-sdk'

export default defineComponent({
  props: {
    snowflake: {
      type: "app",
      app: "snowflake",
    }
  },
  async run({steps, $}) {
    const connection = snowflake.createConnection({
      ...this.snowflake.$auth,
      application: "PIPEDREAM_PIPEDREAM",
    })
    const connectAsync = promisify(connection.connect)
    await connectAsync()
    
    async function connExecuteAsync(options) {
      return new Promise((resolve, reject) => {
        connection.execute({
          ...options,
          complete: function(err, stmt, rows) {
            if (err) {
              reject(err)
            } else {
              resolve({stmt, rows})
            }
          }
        })
      })
    }
    
    // See https://docs.snowflake.com/en/user-guide/nodejs-driver-use.html#executing-statements
    const { rows } = await connExecuteAsync({
      sqlText: `SELECT CURRENT_TIMESTAMP()`,
    })
    return rows
  },
})