Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.
Emit new event when a new message is posted to one or more channels
Emit new event when a new ticket is created. See the docs here
Emit new event when a new unassigned ticket with a due date is created. See the docs
Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs
Emit new event when a new user is created. See the docs here
Send a message to a user, group, private channel or public channel. See the documentation
Configure custom blocks and send to a channel, group, or user. See the documentation.
Send a message as a threaded reply. See postMessage or scheduleMessage docs here
Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mojo_helpdesk: {
type: "app",
app: "mojo_helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.mojohelpdesk.com/api/v2/users`,
params: {
access_key: `${this.mojo_helpdesk.$auth.access_key}`,
},
})
},
})
The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})