Integrate the Mojo Helpdesk API with the Slack API

Setup the Mojo Helpdesk API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Mojo Helpdesk and Slack remarkably fast. Free for developers.

Popular Ways to Connect Mojo Helpdesk with Slack#

Create Ticket with Mojo Helpdesk API on New Message In Channels (Instant) from Slack API

Slack + Mojo Helpdesk

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Create User with Mojo Helpdesk API on New Message In Channels (Instant) from Slack API

Slack + Mojo Helpdesk

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Send Message to a Public Channel with Slack API on New Ticket Created from Mojo Helpdesk API

Mojo Helpdesk + Slack

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Send Message to a Public Channel with Slack API on New Ticket With Due Date Created from Mojo Helpdesk API

Mojo Helpdesk + Slack

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Send Message to a Public Channel with Slack API on New Ticket With Scheduled On Created from Mojo Helpdesk API

Mojo Helpdesk + Slack

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Popular Mojo Helpdesk and Slack Triggers#

New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

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New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

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New Ticket With Scheduled On Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs

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New User Created from the Mojo Helpdesk API

Emit new event when a new user is created. See the docs here

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Popular Mojo Helpdesk and Slack Actions#

Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

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Send Message to a Public Channel with the Slack API

Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

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Send Message to a Private Channel with the Slack API

Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

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Send a Direct Message with the Slack API

Send a direct message to a single user. See postMessage or scheduleMessage docs here

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Overview of Mojo Helpdesk#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

Overview of Slack#

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. When you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions, or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

Automate posting updates to your team channels
Create a bot to answer common questions
Integrate with your existing tools and services
And much more!

Connect Slack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts#

Airtable Webhooks with Slack + Pipedream

We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.