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with Mojo Helpdesk and Botpress?
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Popular Ways to Connect Mojo Helpdesk with Botpress#
Popular Mojo Helpdesk and Botpress Triggers#
Emit new event when a new ticket is created. See the docs here
Emit new event from bot is created. See the documentation
Emit new event when a new unassigned ticket with a due date is created. See the docs
Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs
Emit new event when a new user is created. See the docs here
Popular Mojo Helpdesk and Botpress Actions#
Adds a participant to a conversation. See the documentation
Overview of Mojo Helpdesk#
Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.
Connect Mojo Helpdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mojo_helpdesk: {
type: "app",
app: "mojo_helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.mojohelpdesk.com/api/v2/users`,
params: {
access_key: `${this.mojo_helpdesk.$auth.access_key}`,
},
})
},
})
Overview of Botpress#
Botpress is a powerful, open-source chatbot platform that enables developers to create intelligent, conversational bots. With its natural language understanding (NLU) capabilities, users can design bots that can interpret human language and respond appropriately. Utilizing the Botpress API on Pipedream allows you to automate interactions, analyze chat data, and integrate with various other services to enhance the functionality of your bots.
Connect Botpress#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
botpress: {
type: "app",
app: "botpress",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.botpress.cloud/v1/chat/users`,
headers: {
Authorization: `Bearer ${this.botpress.$auth.identity_token}`,
"Content-Type": `application/json`,
"x-bot-id": `${this.botpress.$auth.bot_id}`,
},
})
},
})
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