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with Microsoft Teams and Trustpilot (Customer)?
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Popular Ways to Connect Microsoft Teams with Trustpilot (Customer)#
Popular Microsoft Teams and Trustpilot (Customer) Triggers#
Emit new event when a new message is posted in a channel
Emit new event when a new conversation is started on Trustpilot. This source periodically polls the Trustpilot API to detect new customer-business conversations. Each event contains conversation details including participants, subject, business unit, and creation timestamp. Useful for tracking customer inquiries, support requests, and maintaining real-time communication with customers.
Emit new event when a business replies to a product review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to product reviews. Each event includes the reply text, creation timestamp, and associated review details (product name, star rating, consumer info). Ideal for monitoring business responses to customer feedback, tracking customer service performance, and ensuring timely engagement with product reviews.
Popular Microsoft Teams and Trustpilot (Customer) Actions#
Create a new channel in Microsoft Teams. See the docs here
Retrieves detailed information about a specific product review on Trustpilot. Use this action to get comprehensive data about a single product review, including customer feedback, star rating, review text, and metadata. Perfect for analyzing individual customer experiences, responding to specific feedback, or integrating review data into your customer service workflows. See the documentation
Retrieves a list of product reviews for a specific business unit on Trustpilot. This action enables you to fetch multiple product reviews with powerful filtering options including star ratings, language, tags, and sorting preferences. Ideal for monitoring product feedback trends, generating reports, analyzing customer sentiment across your product catalog, or building review dashboards. Supports pagination for handling large review volumes. See the documentation
Get the list of shift instances for a team. See the documentation
Overview of Microsoft Teams#
The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.
Connect Microsoft Teams#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_teams: {
type: "app",
app: "microsoft_teams",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
},
})
},
})
Overview of Trustpilot (Customer)#
The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.
Connect Trustpilot (Customer)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trustpilot: {
type: "app",
app: "trustpilot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.trustpilot.com/v1/business-units/${this.trustpilot.$auth.business_unit_id}/profileinfo`,
headers: {
"apikey": `${this.trustpilot.$auth.api_key}`,
},
})
},
})
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