with Microsoft Outlook Calendar and Help Scout?
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a new Calendar event is created
Emit new event when a Calendar event is updated
Create an event in the user's default calendar. See the documentation
Adds a note to an existing conversation in Help Scout. See the documentation
Delete an event in the user's default calendar. See the documentation
Creates a new customer record in Help Scout. See the documentation
Get the free/busy availability information for a collection of users, distributions lists, or resources (rooms or equipment) for a specified time period. See the documentation
The Microsoft Outlook Calendar API provides programmatic access to a user's calendar events, allowing for the creation, retrieval, update, and deletion of events within Outlook calendars. With Pipedream, you can integrate these calendar operations into workflows that automate tasks involving scheduling, event management, and coordination with other services. Whether it's triggering actions when new events are created, syncing calendar events with other scheduling tools, or managing attendees, Pipedream's serverless platform enables you to build custom automations with minimal overhead.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_outlook_calendar: {
type: "app",
app: "microsoft_outlook_calendar",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_outlook_calendar.$auth.oauth_access_token}`,
},
})
},
})
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})