LoyJoy is the Conversational Platform That Helps You Wow Customers, Triple Conversation Rates and Cut Project Times in Half.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The LoyJoy API allows you to engage with customers through conversational marketing. You can orchestrate chats, manage users, and track customer interactions and data in real-time. With Pipedream, you can harness this API to create automated workflows that respond to customer inputs, update CRM records, send personalized notifications, and more, all using event-driven serverless architecture.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
loyjoy: {
type: "app",
app: "loyjoy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app-stable.loyjoy.com/api/process-definition`,
headers: {
Authorization: `Bearer ${this.loyjoy.$auth.access_token}`,
"Content-Type": `application/json`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})