LoyJoy is the Conversational Platform That Helps You Wow Customers, Triple Conversation Rates and Cut Project Times in Half.
Go to siteThe LoyJoy API allows you to engage with customers through conversational marketing. You can orchestrate chats, manage users, and track customer interactions and data in real-time. With Pipedream, you can harness this API to create automated workflows that respond to customer inputs, update CRM records, send personalized notifications, and more, all using event-driven serverless architecture.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
loyjoy: {
type: "app",
app: "loyjoy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app-stable.loyjoy.com/api/process-definition`,
headers: {
Authorization: `Bearer ${this.loyjoy.$auth.access_token}`,
"Content-Type": `application/json`,
},
})
},
})
Automated Customer Support Workflow: Set up a Pipedream workflow that listens for new customer queries through the LoyJoy API. When a new query is detected, leverage AI services like OpenAI to interpret the request and fetch relevant information from a database or Knowledge Base to provide instant responses.
CRM Integration for Lead Tracking: Create a Pipedream workflow that integrates LoyJoy chats with your CRM platform, such as Salesforce or HubSpot. When a new lead is captured via LoyJoy, automatically add or update their details in your CRM, ensuring your sales team has the latest information.
Personalized Marketing Campaigns: Use a Pipedream workflow to analyze customer interactions from LoyJoy chats and segment users based on their interests or behavior. Connect with a marketing platform like Mailchimp to send targeted email campaigns or push notifications to these segments, improving engagement and conversion rates.
LoyJoy uses API keys for authentication. When you connect your LoyJoy account, Pipedream securely stores the keys so you can easily authenticate to LoyJoy APIs in both code and no-code steps.