← Loop Returns + OpenAI (ChatGPT) integrations

Chat with Assistant with OpenAI (ChatGPT) API on Return Status Updated (Instant) from Loop Returns API

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Return Status Updated (Instant) from the Loop Returns API
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Chat with Assistant with the OpenAI (ChatGPT) API
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Getting Started

This integration creates a workflow with a Loop Returns trigger and OpenAI (ChatGPT) action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Return Status Updated (Instant) trigger
    1. Connect your Loop Returns account
  3. Configure the Chat with Assistant action
    1. Connect your OpenAI (ChatGPT) account
    2. Configure alert
    3. Configure Message
    4. Optional- Select a Assistant
    5. Optional- Configure Name
    6. Optional- Configure Instructions
    7. Optional- Select a Model
    8. Optional- Configure Thread ID
    9. Optional- Select one or more Tool Types
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when the status of a return has been updated. [See the documentation](https://docs.loopreturns.com/reference/return-webhook)
Version:0.0.1
Key:loop_returns-return-status-updated-instant

Loop Returns Overview

The Loop Returns API enables merchants to automate and streamline their returns and exchanges process. It offers endpoints that allow you to initiate returns, update return states, and manage return-related data, all programmable to fit into your existing e-commerce and customer service workflows. With Pipedream, you can trigger workflows based on events in Loop, or use actions to call the Loop API directly, automating tasks like syncing return data with customer service platforms, updating inventory management systems, or even issuing refunds.

Trigger Code

import common from "../common/webhook.mjs";
import events from "../common/events.mjs";

export default {
  ...common,
  key: "loop_returns-return-status-updated-instant",
  name: "Return Status Updated (Instant)",
  description: "Emit new event when the status of a return has been updated. [See the documentation](https://docs.loopreturns.com/reference/return-webhook)",
  type: "source",
  version: "0.0.1",
  dedupe: "unique",
  methods: {
    ...common.methods,
    setReturnState(resource) {
      this.db.set(resource.id, resource.state);
    },
    getReturnState(returnId) {
      return this.db.get(returnId);
    },
    isResourceRelevant(resource) {
      const previousState = this.getReturnState(resource.id);

      if (!previousState) {
        return true;
      }

      return resource.state !== previousState;
    },
    processResource(resource) {
      if (this.isResourceRelevant(resource)) {
        this.setReturnState(resource);
        return this.$emit(resource, this.generateMeta(resource));
      }
      console.log("Skipping irrelevant resource", resource);
    },
    getResourcesFn() {
      return this.app.listReturns;
    },
    getEventData() {
      return {
        url: this.http.endpoint,
        topic: events.TOPIC.RETURN,
        trigger: events.TRIGGER.RETURN_UPDATED,
      };
    },
    generateMeta(resource) {
      const ts = Date.parse(resource.updated_at);
      return {
        id: `${resource.id}-${ts}`,
        summary: `Return Status Updated: ${resource.order_name}`,
        ts,
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Loop ReturnsappappThis component uses the Loop Returns app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.

Trigger Authentication

Loop Returns uses API keys for authentication. When you connect your Loop Returns account, Pipedream securely stores the keys so you can easily authenticate to Loop Returns APIs in both code and no-code steps.

About Loop Returns

The best return experience, for your customers and for your team.

Action

Description:Sends a message and generates a response, storing the message history for a continuous conversation. [See the documentation](https://platform.openai.com/docs/api-reference/runs/createThreadAndRun)
Version:0.0.11
Key:openai-chat-with-assistant

OpenAI (ChatGPT) Overview

OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:

Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:

Action Code

import openai from "../../openai.app.mjs";
import common from "../common/common-assistants.mjs";

export default {
  ...common,
  key: "openai-chat-with-assistant",
  name: "Chat with Assistant",
  description: "Sends a message and generates a response, storing the message history for a continuous conversation. [See the documentation](https://platform.openai.com/docs/api-reference/runs/createThreadAndRun)",
  version: "0.0.11",
  type: "action",
  props: {
    openai,
    alert: {
      type: "alert",
      alertType: "info",
      content: "Looking to chat with your tools? Check out our individual actions: [Chat using Web Search](https://pipedream.com/apps/openai/actions/chat-using-web-search), [Chat using File Search](https://pipedream.com/apps/openai/actions/chat-using-file-search), and [Chat using Functions](https://pipedream.com/apps/openai/actions/chat-using-functions).",
    },
    message: {
      type: "string",
      label: "Message",
      description: "The message to send",
    },
    assistantId: {
      propDefinition: [
        openai,
        "assistant",
      ],
      description: "The assistant to use. Leave blank to create a new assistant",
      optional: true,
    },
    name: {
      propDefinition: [
        openai,
        "name",
      ],
    },
    instructions: {
      propDefinition: [
        openai,
        "instructions",
      ],
    },
    model: {
      propDefinition: [
        openai,
        "assistantModel",
      ],
      optional: true,
      default: "gpt-3.5-turbo",
    },
    threadId: {
      propDefinition: [
        openai,
        "threadId",
      ],
      description: "The unique identifier for the thread. Example: `thread_abc123`. Leave blank to create a new thread. To locate the thread ID, make sure your OpenAI Threads setting (Settings -> Organization/Personal -> General -> Features and capabilities -> Threads) is set to \"Visible to organization owners\" or \"Visible to everyone\". You can then access the list of threads and click on individual threads to reveal their IDs",
      optional: true,
    },
    ...common.props,
  },
  async run({ $ }) {
    // create assistant if not provided
    let assistantId = this.assistantId;
    if (!assistantId) {
      const { id: newAssistantId } = await this.openai.createAssistant({
        $,
        data: {
          model: this.model,
          name: this.name,
          instructions: this.instructions,
          tools: this.buildTools(),
          tool_resources: this.buildToolResources(),
        },
      });
      assistantId = newAssistantId;
    }

    // create and run thread if no thread is provided
    let threadId = this.threadId;
    let run;
    if (!threadId) {
      run = await this.openai.createThreadAndRun({
        $,
        data: {
          assistant_id: assistantId,
          thread: {
            messages: [
              {
                role: "user",
                content: this.message,
              },
            ],
          },
          model: this.model,
          instructions: this.instructions,
          tools: this.buildTools(),
          tool_resources: this.buildToolResources(),
        },
      });
      threadId = run.thread_id;
    } else {
      // create run for thread if threadId is provided
      run = await this.openai.createRun({
        $,
        threadId: this.threadId,
        data: {
          assistant_id: assistantId,
          model: this.model,
          instructions: this.instructions,
          tools: this.buildTools(),
          tool_resources: this.buildToolResources(),
          additional_messages: [
            {
              role: "user",
              content: this.message,
            },
          ],
        },
      });
    }
    const runId = run.id;

    run = await this.pollRunUntilCompleted(run, threadId, runId, $);

    // get response;
    const { data: messages } = await this.openai.listMessages({
      $,
      threadId,
      params: {
        order: "desc",
      },
    });
    const response = messages[0].content[0].text.value;
    return {
      response,
      messages,
      run,
    };
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
OpenAI (ChatGPT)openaiappThis component uses the OpenAI (ChatGPT) app.
Messagemessagestring

The message to send

AssistantassistantIdstringSelect a value from the drop down menu.
Namenamestring

The name of the assistant.

Instructionsinstructionsstring

The system instructions that the assistant uses.

ModelmodelstringSelect a value from the drop down menu.
Thread IDthreadIdstring

The unique identifier for the thread. Example: thread_abc123. Leave blank to create a new thread. To locate the thread ID, make sure your OpenAI Threads setting (Settings -> Organization/Personal -> General -> Features and capabilities -> Threads) is set to "Visible to organization owners" or "Visible to everyone". You can then access the list of threads and click on individual threads to reveal their IDs

Tool TypestoolTypesstring[]Select a value from the drop down menu:code_interpreterfile_searchfunction

Action Authentication

OpenAI (ChatGPT) uses API keys for authentication. When you connect your OpenAI (ChatGPT) account, Pipedream securely stores the keys so you can easily authenticate to OpenAI (ChatGPT) APIs in both code and no-code steps.

About OpenAI (ChatGPT)

OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.

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