What do you want to automate
with LiveAgent and Transloadit?
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Popular Ways to Connect LiveAgent with Transloadit#
Popular LiveAgent and Transloadit Triggers#
Emit new event when a Transloadit assembly finishes processing. See the documentation
Emit new event when a failed occurs during assembly processing. See the documentation
Popular LiveAgent and Transloadit Actions#
Cancel a running assembly by its assembly ID. Useful for aborting processing jobs that are no longer needed. See the documentation
Create a new assembly to process files using a specified template and steps. See the documentation
Retrieve the current status and results of an existing assembly. See the documentation
Overview of LiveAgent#
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
Connect LiveAgent#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Connect Transloadit#
import Transloadit from 'transloadit';
export default defineComponent({
props: {
transloadit: {
type: "app",
app: "transloadit",
}
},
async run({ steps, $ }) {
const transloadit = new Transloadit({
authKey: this.transloadit.$auth.auth_key,
authSecret: this.transloadit.$auth.auth_secret
})
const options = {
params: {
steps: {
"encoded": {
"use": ":original",
"robot": "/video/encode",
"preset": "iphone-high"
},
"thumbed": {
"use": "encoded",
"robot": "/video/thumbs",
"count": 8
}
}
},
waitForCompletion: true,
}
return await transloadit.createAssembly(options);
},
})
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