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LiveAgent

LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.

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Schedule

Integrate the LiveAgent API with the Schedule API

Setup the LiveAgent API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate LiveAgent and Schedule remarkably fast. Free for developers.

Popular Ways to Connect LiveAgent with Schedule

Create Customer with LiveAgent API on Custom Interval from Schedule API
Schedule + LiveAgent
 
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Create Customer with LiveAgent API on Daily schedule from Schedule API
Schedule + LiveAgent
 
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Create Customer with LiveAgent API on Monthly Schedule from Schedule API
Schedule + LiveAgent
 
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Create Customer with LiveAgent API on Weekly schedule from Schedule API
Schedule + LiveAgent
 
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Popular LiveAgent and Schedule Triggers

Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

 
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New Customer from the LiveAgent API

Emit new event on each new customer.

 
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Daily schedule from the Schedule API

Trigger your workflow every day.

 
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Monthly Schedule from the Schedule API

Trigger your workflow on one or more days each month at a specific time (with timezone support).

 
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Weekly schedule from the Schedule API

Trigger your workflow on one or more days each week at a specific time (with timezone support).

 
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Popular LiveAgent and Schedule Actions

Create Customer with the LiveAgent API

Creates a customer. See docs here

 
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Overview of LiveAgent

The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.

Connect LiveAgent

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    liveagent: {
      type: "app",
      app: "liveagent",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
      headers: {
        "apikey": `${this.liveagent.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Schedule

The Schedule app in Pipedream is a powerful tool that allows you to trigger workflows at regular intervals, ranging from every minute to once a year. This enables the automation of repetitive tasks and the scheduling of actions to occur without manual intervention. By leveraging this API, you can execute code, run integrations, and process data on a reliable schedule, all within Pipedream's serverless environment.

Pipedream, Inc. — San Francisco, CA
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