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LiveAgent

LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.

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Schedule

Integrate the LiveAgent API with the Schedule API

Setup the LiveAgent API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate LiveAgent and Schedule remarkably fast. Free for developers.

Popular Ways to Connect LiveAgent with Schedule

Create Customer with LiveAgent API on Custom Interval from Schedule API
Schedule + LiveAgent
 
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Create Customer with LiveAgent API on Daily schedule from Schedule API
Schedule + LiveAgent
 
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Create Customer with LiveAgent API on Monthly Schedule from Schedule API
Schedule + LiveAgent
 
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Create Customer with LiveAgent API on Weekly schedule from Schedule API
Schedule + LiveAgent
 
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Popular LiveAgent and Schedule Triggers

Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

 
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New Customer from the LiveAgent API

Emit new event on each new customer.

 
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Daily schedule from the Schedule API

Trigger your workflow every day.

 
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Monthly Schedule from the Schedule API

Trigger your workflow on one or more days each month at a specific time (with timezone support).

 
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Weekly schedule from the Schedule API

Trigger your workflow on one or more days each week at a specific time (with timezone support).

 
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Popular LiveAgent and Schedule Actions

Create Customer with the LiveAgent API

Creates a customer. See docs here

 
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Connect LiveAgent

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    liveagent: {
      type: "app",
      app: "liveagent",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
      headers: {
        "apikey": `${this.liveagent.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Schedule

With Schedule - A trigger provided by Pipedream - You can easily build
automated workflows that run on regular times or intervals. Some examples of
things that you can build using the Schedule API include:

  • Automated data retrieval from a third-party service, like pulling stats from
    your Salesforce account on a set schedule.
  • Uploading new data sets to a database with a predetermined interval.
  • Automatic emails to customers or leads at a certain time of the day.
  • Automating data analysis based on a set schedule.
  • Automatically optimizing social media postings according to a specified
    timeline.
  • Updating webpages at a certain interval with newly available content.
  • Re-running reports on a periodic basis.
  • Refreshing a cache of data at a given frequency.
Pipedream, Inc. — San Francisco, CA
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