What do you want to automate
with LiveAgent and PractiTest?
Prompt, edit and deploy AI agents that connect to LiveAgent, PractiTest and 2,800+ other apps in seconds.
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Overview of LiveAgent#
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
Connect LiveAgent#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of PractiTest#
PractiTest is a test management tool that facilitates the organization, tracking, and planning of software testing processes by integrating with Pipedream's automation capabilities. With the PractiTest API, you're able to manipulate test cases, sets, runs, and report on results programmatically. This powerful combination opens the door to automated workflows that enhance testing processes, improve bug tracking, and provide real-time feedback to your team.
Connect PractiTest#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
practitest: {
type: "app",
app: "practitest",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.practitest.com/api/v2/users.json`,
auth: {
username: `any`,
password: `${this.practitest.$auth.api_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies