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Integrate the LiveAgent API with the Microsoft Teams Events API
Setup the LiveAgent API trigger to run a workflow which integrates with the Microsoft Teams Events API. Pipedream's integration platform allows you to integrate LiveAgent and Microsoft Teams Events remarkably fast. Free for developers.
Overview of LiveAgent#
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
Connect LiveAgent#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Connect Microsoft Teams Events#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_teams_events: {
type: "app",
app: "microsoft_teams_events",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_teams_events.$auth.oauth_access_token}`,
},
})
},
})
Start for free — no credit card required
Watch a demo
Trusted by 1,000,000+ developers from startups to Fortune 500 companies