Integrate the Liondesk API with the ServiceNow API

Setup the Liondesk API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Liondesk and ServiceNow remarkably fast. Free for developers.

Popular Liondesk and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Liondesk#

The Liondesk API enables you to automate and integrate your CRM tasks, streamlining your customer relationship workflows. With this API on Pipedream, you can craft workflows that trigger actions based on events, manage contacts, send messages, and much more. Pipedream's serverless platform simplifies the process, allowing you to connect Liondesk with hundreds of other apps to automate complex tasks without writing extensive code.

Connect Liondesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    liondesk: {
      type: "app",
      app: "liondesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api-v2.liondesk.com/me`,
      headers: {
        Authorization: `Bearer ${this.liondesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})