with Linear (API key) and Freshdesk?
Emit new event when a contact is updated. See the documentation
Triggers instantly when a new issue is created in Linear. Provides complete issue details including title, description, team, assignee, state, and timestamps. Supports filtering by team and project. See Linear docs for additional info here
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Linear helps streamline software project management, bug tracking, and task coordination. By using the Linear (API key) API with Pipedream, you can automate routine tasks, sync issues across platforms, and trigger custom workflows. Think auto-assignment of tasks based on specific triggers or pushing updates to a Slack channel when an issue's status changes. These automations save time and ensure that your development team stays focused on coding rather than on administrative overhead.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
linear_app: {
type: "app",
app: "linear_app",
}
},
async run({steps, $}) {
const data = {
"query": `{
user(id: "me") {
id
email
name
}
}`,
}
return await axios($, {
method: "post",
url: `https://api.linear.app/graphql`,
headers: {
"Authorization": `${this.linear_app.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})