Integrate the Lighthouse API with the Zendesk API

Setup the Lighthouse API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Lighthouse and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Lighthouse with Zendesk#

Create Milestone with Lighthouse API on New Ticket (Instant) from Zendesk API

Zendesk + Lighthouse

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Create Milestone with Lighthouse API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Lighthouse

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Create Milestone with Lighthouse API on Ticket Closed (Instant) from Zendesk API

Zendesk + Lighthouse

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Create Milestone with Lighthouse API on Ticket Pended (Instant) from Zendesk API

Zendesk + Lighthouse

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Create Milestone with Lighthouse API on Ticket Solved (Instant) from Zendesk API

Zendesk + Lighthouse

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Popular Lighthouse and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Message Created from the Lighthouse API

Emit new event for each new message created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Milestone Created from the Lighthouse API

Emit new event for each new milestone created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Lighthouse and Zendesk Actions#

Create Milestone with the Lighthouse API

Creates a milestone. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Project with the Lighthouse API

Creates a project. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Ticket with the Lighthouse API

Creates a ticket. See docs here

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Overview of Lighthouse#

The Lighthouse API provides a window into the world of SSL/TLS certificates. It lets you monitor and track certificates issued for specific domains, offering invaluable insights for security and compliance. By leveraging this API within Pipedream, you can automate certificate tracking, set up alerts for new certificates, and integrate this data with other services for a comprehensive view of your domain's security posture.

Connect Lighthouse#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    lighthouse: {
      type: "app",
      app: "lighthouse",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.lighthouse.$auth.domain}.lighthouseapp.com/profile.json`,
      headers: {
        "X-LighthouseToken": `${this.lighthouse.$auth.api_token}`,
        "Content-type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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