Integrate the Libraria API with the Zendesk API

Setup the Libraria API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Libraria and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Libraria with Zendesk#

Add Document with Libraria API on New Ticket (Instant) from Zendesk API

Zendesk + Libraria

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Add Document with Libraria API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Libraria

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Add Document with Libraria API on Ticket Closed (Instant) from Zendesk API

Zendesk + Libraria

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Add Document with Libraria API on Ticket Pending (Instant) from Zendesk API

Zendesk + Libraria

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Add Document with Libraria API on Ticket Solved (Instant) from Zendesk API

Zendesk + Libraria

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Popular Libraria and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Libraria and Zendesk Actions#

Add Document with the Libraria API

Add a document. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Query with the Libraria API

Creates a query. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Libraria#

The Libraria API allows you to access a vast library of books and their metadata, including titles, authors, publication dates, and genres. With this API on Pipedream, you can craft serverless workflows to automate various tasks around book data management, enrichment, and sharing. Whether you're a librarian seeking to update catalog records, a retailer syncing inventory, or a book lover curating a reading list, Pipedream streamlines these tasks by connecting the Libraria API to other apps and services.

Connect Libraria#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    libraria: {
      type: "app",
      app: "libraria",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.libraria.dev/me`,
      headers: {
        Authorization: `Bearer ${this.libraria.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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