with Launch27 and Zendesk?
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Retrieves information about a specific ticket. See the documentation
Searches for tickets using Zendesk's search API. See the documentation
Launch27 is a robust platform aimed at helping businesses manage bookings and appointments seamlessly. Leveraging the Launch27 API on Pipedream, users can automate various business processes by connecting their scheduling system with other apps and services. This can include automations like syncing new bookings with a Google Calendar, triggering SMS or email reminders when an appointment is nearing, or compiling customer feedback collected through Launch27 into a CRM platform.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
launch27: {
type: "app",
app: "launch27",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.launch27.$auth.domain}.launch27.com/v1/settings`,
headers: {
Authorization: `Bearer ${this.launch27.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})