Langfuse
Open source LLM engineering platform. Traces, evals, prompt management and metrics to debug and improve your LLM application.
Integrate the Langfuse API with the Zendesk API
Setup the Langfuse API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Langfuse and Zendesk remarkably fast. Free for developers.
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Popular Ways to Connect Langfuse with Zendesk#
Popular Langfuse and Zendesk Triggers#
Emit new event when user feedback (score) is submitted on a trace in Langfuse. See the documentation.
Emit new event when a new trace is recorded in Langfuse. See the documentation.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Popular Langfuse and Zendesk Actions#
Connect Langfuse#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
langfuse: {
type: "app",
app: "langfuse",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.langfuse.$auth.region}.langfuse.com/api/public/observations`,
auth: {
username: `${this.langfuse.$auth.public_key}`,
password: `${this.langfuse.$auth.secret_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies