What do you want to automate

with KrispCall and Freshdesk?

Prompt, edit and deploy AI agents that connect to KrispCall, Freshdesk and 2,500+ other apps in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Add Contact with KrispCall API on New Contact from Freshdesk API
Freshdesk + KrispCall
 
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Add Contact with KrispCall API on New Ticket from Freshdesk API
Freshdesk + KrispCall
 
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Assign Ticket to Agent with Freshdesk API on New Call (Instant) from KrispCall API
KrispCall + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on New Contact (Instant) from KrispCall API
KrispCall + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on New SMS or MMS Sent (Instant) from KrispCall API
KrispCall + Freshdesk
 
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New Call (Instant) from the KrispCall API

Emit new event when a new call is created.

 
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New Contact (Instant) from the KrispCall API

Emit new event when a new contact is created.

 
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New SMS or MMS Sent (Instant) from the KrispCall API

Emit new event when a new SMS or MMS is sent.

 
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New Voicemail (Instant) from the KrispCall API

Emit new event when a new voicemail is sent.

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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Add Contact with the KrispCall API

Creates a new contact. See the documentation

 
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Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
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Delete Contact with the KrispCall API

Deletes a list of contacts. See the documentation

 
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Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
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Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
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Integrate the KrispCall API with the Freshdesk API
Setup the KrispCall API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate KrispCall and Freshdesk remarkably fast. Free for developers.

Connect KrispCall

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    krispcall: {
      type: "app",
      app: "krispcall",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://automationapi.krispcall.com/api/v1/platform/pipedream/me`,
      headers: {
        "X-API-Key": `${this.krispcall.$auth.api_key}`,
      },
    })
  },
})

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo