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Jira Service Desk icon

Jira Service Desk ACTION

List Service Desks

Lists every service desk on an Atlassian site, with the id and project details of each. Call this to discover the serviceDeskId required by Create Request, List Request Types, and List My Requests when you only know a project name or key. Use List Sites first to obtain the required cloudId. Results are paginated automatically up to maxResults. Returns { serviceDesks, truncated }, where truncated is true when more desks remained unfetched. Example: a site with one desk returns { "serviceDesks": [{ "id": "1", "projectName": "Support", "projectKey": "SUP" }], "truncated": false }. See the documentation
  • Action
  • Read only
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Jira Service Desk account once, then configure and run List Service Desks from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "jira_service_desk-list-service-desks",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    jira_service_desk: { authProvisionId: "apn_xxxxxxx" },
    cloudId: "Cloud ID",
    maxResults: 10,
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

List Service Desks inputs
Property Type Description
cloudId Cloud ID string
The Atlassian site (cloud) ID, e.g. 822faf0d-5427-420e-9016-999d3dc76918. Run List Sites to get the id of every site you can access.
Required
maxResults Max Results integer
Maximum number of items to return across all pages (1-1000).
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
jira_service_desk-list-service-desks
Version
0.0.6
App
Jira Service Desk
Authentication
OAuth
Read-only
Yes
Destructive
No
Open world
Yes