View as Markdown
Jira Service Desk icon

Jira Service Desk ACTION

List My Requests

Lists Jira Service Desk requests owned or participated in by the current user. Defaults to open requests owned by the current user. Results are paginated automatically up to maxResults. Returns { requests, truncated }, where truncated is true when more requests remained unfetched. Use List Sites first to obtain the required cloudId. Each result includes issueKey, issueId, and request field values (summary, status). requestStatus: OPEN_REQUESTS (default), CLOSED_REQUESTS, or ALL_REQUESTS. requestOwnership: OWNED_REQUESTS (default) or PARTICIPATED_REQUESTS. See the documentation
  • Action
  • Read only
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Jira Service Desk account once, then configure and run List My Requests from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "jira_service_desk-list-my-requests",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    jira_service_desk: { authProvisionId: "apn_xxxxxxx" },
    cloudId: "Cloud ID",
    serviceDeskId: "Service Desk ID",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

List My Requests inputs
Property Type Description
cloudId Cloud ID string
The Atlassian site (cloud) ID, e.g. 822faf0d-5427-420e-9016-999d3dc76918. Run List Sites to get the id of every site you can access.
Required
serviceDeskId Service Desk ID string
Filter results to a specific service desk. Omit to return requests from all service desks.
Optional
requestStatus Request Status string
Filter by request status. OPEN_REQUESTS (default), CLOSED_REQUESTS, or ALL_REQUESTS.
Optional
requestOwnership Request Ownership string
Filter by ownership. OWNED_REQUESTS (default) returns requests created by the current user. PARTICIPATED_REQUESTS includes requests the user commented on.
Optional
maxResults Max Results integer
Maximum number of requests to return across all pages (1-1000).
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
jira_service_desk-list-my-requests
Version
1.1.5
App
Jira Service Desk
Authentication
OAuth
Read-only
Yes
Destructive
No
Open world
Yes