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Jira Service Desk icon

Jira Service Desk ACTION

Download Issue Attachment

Download the binary content of a Jira Service Desk attachment to the file-stash directory, returning the saved path plus the attachment metadata (filename, mimeType, size). Run List Issue Attachments first to obtain the attachment id, then pass both it and the same issueIdOrKey here. Example: passing issueIdOrKey IT-42 and attachmentId 10042 downloads screenshot.png to /tmp/10042-screenshot.png and returns { "filedata": ["10042-screenshot.png", "/tmp/10042-screenshot.png"], "attachment": { "id": "10042", "filename": "screenshot.png", "mimeType": "image/png", "size": 84213 } }. See the documentation
  • Action
  • Read only
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Jira Service Desk account once, then configure and run Download Issue Attachment from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "jira_service_desk-download-issue-attachment",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    jira_service_desk: { authProvisionId: "apn_xxxxxxx" },
    cloudId: "Cloud ID",
    issueIdOrKey: "Issue ID or Key",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Download Issue Attachment inputs
Property Type Description
cloudId Cloud ID string
The Atlassian site (cloud) ID, e.g. 822faf0d-5427-420e-9016-999d3dc76918. Run List Sites to get the id of every site you can access.
Required
issueIdOrKey Issue ID or Key string
The ID or key of the Jira Service Desk request (e.g. IT-42 or 10001). Use List My Requests to find the issueKey of a request (in its requests array).
Required
attachmentId Attachment ID string
The numeric ID of the attachment to download, e.g. 10042. Run List Issue Attachments first to obtain the ID from an attachment's id field.
Required
syncDir SyncDir dir
Required

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
jira_service_desk-download-issue-attachment
Version
0.0.4
App
Jira Service Desk
Authentication
OAuth
Read-only
Yes
Destructive
No
Open world
Yes