Tag Added To Conversation from Intercom API

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Tag Added To Conversation from the Intercom API

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Getting Started#

Trigger a workflow on Tag Added To Conversation with Intercom API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Configure the Tag Added To Conversation trigger
1. Connect your Intercom account
2. Configure Polling Interval
Add steps to connect to 2,400+ APIs using code and no-code building blocks
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

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Details#

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Tag Added To Conversation on Intercom

Description:Emit new event each time a new tag is added to a conversation.

Version:0.0.6

Key:intercom-tag-added-to-conversation

View on GitHub

Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "intercom-tag-added-to-conversation",
  name: "Tag Added To Conversation",
  description: "Emit new event each time a new tag is added to a conversation.",
  version: "0.0.6",
  type: "source",
  dedupe: "unique",
  methods: {
    generateMeta(conversation, tag) {
      const {
        id,
        name,
        applied_at: appliedAt,
      } = tag;
      return {
        id: `${conversation.id}${id}`,
        summary: name,
        ts: appliedAt,
      };
    },
  },
  async run() {
    const data = {
      query: {
        field: "tag_ids",
        operator: "!=",
        value: null,
      },
    };

    const results = await this.intercom.searchConversations(data);
    for (const conversation of results) {
      if (!conversation?.tags) {
        continue;
      }
      for (const tag of conversation.tags.tags) {
        const meta = this.generateMeta(conversation, tag);
        this.$emit({
          conversation,
          ...tag,
        }, meta);
      }
    }
  },
};

Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Intercom	`intercom`	`app`	This component uses the Intercom app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling Interval	`timer`	`$.interface.timer`	Pipedream will poll the API on this schedule

Authentication#

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account: