Integrate the Instabot API with the ServiceNow API

Setup the Instabot API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Instabot and ServiceNow remarkably fast. Free for developers.

Popular Instabot and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Instabot#

The Instabot API offers the ability to programmatically interact with the Instabot platform, enabling the automation of chatbot conversations and data. By leveraging this API with Pipedream, you can create powerful workflows to enhance user engagement, collect insightful data, and streamline communications. It supports various operations like sending messages, managing users, and retrieving conversation logs, which can be harnessed for targeted marketing, customer support automation, and real-time analytics.

Connect Instabot#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    instabot_chatbot_platform: {
      type: "app",
      app: "instabot_chatbot_platform",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.instabot.io/v1/users`,
      headers: {
        "X-Instabot-Api-Key": `${this.instabot_chatbot_platform.$auth.api_key}`,
        "Authorization": `X-Instabot-Master-Api-Key ${this.instabot_chatbot_platform.$auth.master_api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})