Integrate the Insightly API with the Zendesk API

Setup the Insightly API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Insightly and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Insightly with Zendesk#

Create Contact with Insightly API on New Ticket (Instant) from Zendesk API

Zendesk + Insightly

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Create Contact with Insightly API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Insightly

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Create Contact with Insightly API on Ticket Closed (Instant) from Zendesk API

Zendesk + Insightly

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Create Contact with Insightly API on Ticket Pending (Instant) from Zendesk API

Zendesk + Insightly

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Create Contact with Insightly API on Ticket Solved (Instant) from Zendesk API

Zendesk + Insightly

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Popular Insightly and Zendesk Triggers#

Deleted Record from the Insightly API

Emit new event when a record is deleted.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Record from the Insightly API

Emit new event when a new record is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Updated Record from the Insightly API

Emit new event when a new record is created.

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Popular Insightly and Zendesk Actions#

Create Contact with the Insightly API

Creates a new contact. See documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Task with the Insightly API

Creates a new task. See documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Insightly#

Insightly's API offers a suite of functions that let you tap into your customer relationship management in real-time, integrating customer data, sales, and project info across a diverse array of business applications and workflows. With Pipedream, you can automate interactions with your Insightly account, sync data effortlessly, and connect to hundreds of apps to streamline tasks, from lead management to project tracking.

Connect Insightly#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    insightly: {
      type: "app",
      app: "insightly",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.${this.insightly.$auth.pod}.insightly.com/v3.1/Contacts`,
      auth: {
        username: `${this.insightly.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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