with Keap (Infusionsoft) and Freshdesk?
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
The Keap (Infusionsoft) API is a powerful tool that unlocks advanced customer relationship management, marketing automation, and sales features. It allows you to manage contacts, create and update customer records, send emails, set up marketing campaigns, and more, automating and integrating these processes within your business workflows. With Pipedream's serverless execution environment, you can harness this API to craft custom automations, trigger sequences based on specific actions, and connect Keap to a multitude of other apps and services, streamlining your sales and marketing efforts.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
infusionsoft: {
type: "app",
app: "infusionsoft",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.infusionsoft.com/crm/rest/v1/oauth/connect/userinfo`,
headers: {
Authorization: `Bearer ${this.infusionsoft.$auth.oauth_access_token}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})