← HubSpot + Waitwhile integrations

Add Customer Note Entry with Waitwhile API on Line Item Updated from HubSpot API

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Line Item Updated from the HubSpot API
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Add Customer Note Entry with the Waitwhile API
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Getting Started

This integration creates a workflow with a HubSpot trigger and Waitwhile action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Line Item Updated trigger
    1. Connect your HubSpot account
    2. Configure timer
  3. Configure the Add Customer Note Entry action
    1. Connect your Waitwhile account
    2. Select a Customer ID
    3. Select a Location ID
    4. Optional- Select a Visit ID
    5. Configure Content
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time a line item is updated.
Version:0.0.13
Key:hubspot-line-item-updated

HubSpot Overview

The HubSpot API enables developers to integrate into HubSpots CRM, CMS, Conversations, and other features. It allows for automated management of contacts, companies, deals, and marketing campaigns, enabling custom workflows, data synchronization, and task automation. This streamlines operations and boosts customer engagement, with real-time updates for rapid response to market changes.

Trigger Code

import common from "../common/common.mjs";

export default {
  ...common,
  key: "hubspot-line-item-updated",
  name: "Line Item Updated",
  description: "Emit new event each time a line item is updated.",
  version: "0.0.13",
  dedupe: "unique",
  type: "source",
  hooks: {},
  methods: {
    ...common.methods,
    getTs(lineItem) {
      return Date.parse(lineItem.updatedAt);
    },
    generateMeta(lineItem) {
      const { id } = lineItem;
      const ts = this.getTs(lineItem);
      return {
        id: `${id}${ts}`,
        summary: `Line Item ID: ${id}`,
        ts,
      };
    },
    isRelevant(lineItem, updatedAfter) {
      return this.getTs(lineItem) > updatedAfter;
    },
    getParams() {
      return {
        limit: 100,
        sorts: [
          {
            propertyName: "hs_lastmodifieddate",
            direction: "DESCENDING",
          },
        ],
        object: "line_items",
      };
    },
    async processResults(after, params) {
      await this.searchCRM(params, after);
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
HubSpothubspotappThis component uses the HubSpot app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

HubSpot uses OAuth authentication. When you connect your HubSpot account, Pipedream will open a popup window where you can sign into HubSpot and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any HubSpot API.

Pipedream requests the following authorization scopes when you connect your account:

business-intelligencecrm.lists.readcrm.lists.writecrm.objects.companies.readcrm.objects.companies.writecrm.objects.contacts.readcrm.objects.contacts.writecrm.objects.deals.readcrm.objects.deals.writecrm.objects.quotes.readcrm.objects.quotes.writecrm.objects.owners.readcrm.schemas.companies.readcrm.schemas.companies.writecrm.schemas.contacts.readcrm.schemas.contacts.writecrm.schemas.deals.readcrm.schemas.deals.writecrm.schemas.quotes.readconversations.readcrm.importfilesformsforms-uploaded-filesintegration-syncoauthtimeline

About HubSpot

HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.

Action

Description:Add a customer note entry. [See the doc here](https://developers.waitwhile.com/reference/postcustomerscustomeridnotes)
Version:0.0.1
Key:waitwhile-add-customer-note-entry

Waitwhile Overview

Waitwhile is a queue management and scheduling platform that lets you optimize appointments and waitlists, enhancing the customer experience. By leveraging the Waitwhile API on Pipedream, you can automate processes such as updating waitlists, syncing customer data, or triggering notifications when a customer's status changes. This seamless integration can streamline operations for businesses like restaurants, healthcare providers, or service centers where queue management is crucial.

Action Code

import waitwhile from "../../app/waitwhile.app.mjs";
import { defineAction } from "@pipedream/types";
export default defineAction({
    name: "Add Customer Note Entry",
    version: "0.0.1",
    key: "waitwhile-add-customer-note-entry",
    description: "Add a customer note entry. [See the doc here](https://developers.waitwhile.com/reference/postcustomerscustomeridnotes)",
    props: {
        waitwhile,
        customerId: {
            propDefinition: [
                waitwhile,
                "customerId",
            ],
        },
        locationId: {
            propDefinition: [
                waitwhile,
                "locationId",
            ],
        },
        visitId: {
            propDefinition: [
                waitwhile,
                "visitId",
            ],
        },
        content: {
            propDefinition: [
                waitwhile,
                "content",
            ],
        },
    },
    type: "action",
    methods: {},
    async run({ $ }) {
        const params = {
            customerId: this.customerId,
        };
        const options = {
            content: this.content,
            locationId: this.locationId,
            visitId: this.visitId,
        };
        try {
            const data = await this.waitwhile.addCustomerNoteEntry(options, params);
            $.export("summary", "Successfully added a customer note entry");
            return data;
        }
        catch (error) {
            const statusCode = error[Object.getOwnPropertySymbols(error)[1]].status;
            const statusText = error[Object.getOwnPropertySymbols(error)[1]].statusText;
            throw new Error(`Error status code: ${statusCode}. Error status response: ${statusText}`);
        }
    },
});

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
WaitwhilewaitwhileappThis component uses the Waitwhile app.
Customer IDcustomerIdstringSelect a value from the drop down menu.
Location IDlocationIdstringSelect a value from the drop down menu.
Visit IDvisitIdstringSelect a value from the drop down menu.
Contentcontentstring

Optional notes

Action Authentication

Waitwhile uses API keys for authentication. When you connect your Waitwhile account, Pipedream securely stores the keys so you can easily authenticate to Waitwhile APIs in both code and no-code steps.

To retrieve your API keys,

  • Navigate to your Waitwhile account and sign in
  • Go to “Settings” > “API & Webhooks”

About Waitwhile

Waitwhile is a virtual waitlist app and queue management platform that can be customized to work for any business.

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