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HubSpot ACTION

Create Ticket

Create a support ticket in HubSpot. Set Ticket Name, Pipeline, and Pipeline Stage (use List Pipelines and Stages for tickets to get valid ids), and put extra fields in Object Properties. Example: subject Login broken, hs_pipeline 0, hs_pipeline_stage 1, Object Properties { "hs_ticket_priority": "HIGH" }. Returns the created ticket with its id. See the documentation
  • Action
  • Writes data
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's HubSpot account once, then configure and run Create Ticket from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "hubspot-create-ticket",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    hubspot: { authProvisionId: "apn_xxxxxxx" },
    objectProperties: "Object Properties",
    subject: "Ticket Name",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Create Ticket inputs
Property Type Description
objectProperties Object Properties object
Enter the object properties to create as a JSON object
Required
subject Ticket Name string
The name of the ticket
Required
hs_pipeline Pipeline string
The pipeline of the ticket
Required Dynamic
hs_pipeline_stage Ticket Stage string
The stage of the ticket
Required Dynamic

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
hubspot-create-ticket
Version
1.0.1
App
HubSpot
Authentication
OAuth
Read-only
No
Destructive
No
Open world
Yes